Account & Billing

Plans overview

Tobava Mail offers three plans to suit individuals, professionals, and teams.

Free trial

When you sign up for the Personal or Business plan, you get a 15-day free trial — no credit card required at sign-up.

• All paid plan features are fully available during the trial
• You will receive a reminder before the trial ends
• If you don't add payment details before the trial ends, your account downgrades to the Free plan automatically — your emails and data are preserved

Upgrading your plan

1. Sign in to mail.tobavamail.com
2. Click Upgrade in the left sidebar or navigate to Settings → Plans
3. Choose your plan and billing cycle (monthly or annual)
4. Enter your payment details and confirm

Annual billing saves you approximately 2 months compared to paying monthly.

Downgrading your plan

You can downgrade to a lower plan at any time from Settings → Plans. Downgrading takes effect at the end of your current billing period.

Changing your password

1. Go to Settings → Password & Security
2. Under Change password, enter your current password
3. Enter and confirm your new password
4. Click Update password

If you've forgotten your password, use Forgot password? on the login page. You'll need access to your recovery email or your authenticator app (if 2FA is enabled).

Changing your email address

Your primary email address ([email protected]) cannot be changed after account creation as it is your unique identifier. However, on Personal and Business plans you can:

• Add alias addresses under Settings → Aliases
• Set a custom domain address as your primary sending address

Deleting your account

To permanently delete your Tobava Mail account:

1. Go to Settings → Account
2. Scroll to the bottom and click Delete account
3. Confirm by entering your password